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Phelps and Clifton Springs Voicemail System Upgrade
Phelps, NY November 7, 2007 - Pending upgrade of the voicemail system for Ontario Telephone Customers in the Phelps and Clifton Springs exchanges.
Ontario Telephone will be replacing its voicemail system for Phelps and Clifton Springs customers with our new MessageFusion platform. This change will be made during the hours of 12:00AM to 6:00AM on Thursday November 8th. During those hours, customers may experience periods when the voicemail system will not answer, or may answer with a request for a mailbox number.
After the changes are completed, customers can access the system through their normal voicemail access methods. Customers will be asked to enter a new greeting message for the new system the first time it is accessed after the changeover.
Messages received prior to the system changeover can be retrieved by calling 548-2020.
For further information, please contact Ontario Telephone Customer Service at 1-866-353-7209.
For technical support after the changeover, please contact the Repair Center at 548-9600.